What are the responsibilities and job description for the Front Office Clerk Full Time position at USPI?
USPI Horizon Ridge Surgery Center is Hiring a Business Office Clerk Full Time.
USPI Horizon Ridge Surgery Center is an Ambulatory Surgery Center in Henderson, NV. We offer our physicians lightning fast turn over times and our patient’s unique personalized service. this is a high volume, fast paced, surgery center! Our mission is to provide first class surgical services to the local community in a safe, comfortable, welcoming environment one in which we would be happy to treat our own families. We have 3 operating rooms offering surgical procedures: Gastroenterology.
Job Summary:
- Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary.
- Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.
- Successful candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment.
- The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Duties and Responsibilities:
- Verifies insurance prior to patient''s arrival, to include 'Add On''s and Direct Admits'
- Obtains pre-certification from insurance companies for procedures that require pre-certification.
- Requests office notes from referring physician if needed for Authorization.
- Calculating and Informing patients of amount due
- Communicating with the Dr. office''s
- Ensures all required forms are placed in designated areas of the patients chart
- Daily preparation of charts for next day''s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
- Preparation of medical consents for each chart prepared
- Labeling necessary documents and adding physician orders
- Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
- Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
- Knowledge of health care financing and Medical Collections preferred.
- Other duties as assigned
What We Offer
As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.
- Monday to Friday work schedule
- Off on holidays and weekends
- NO CALL required
- Health, Dental & Vision Coverage
- 401(k) retirement plan
- Paid Time Off (PTO)
- Company Paid Holidays
- Employee Assistance Programs
- Health Savings Account/ Flexible Spending Account
- Education Assistance
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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Required Skills:
Education and Qualifications:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
