Tennis Professional

Position Description

Position Title

Tennis Professional

Location

Cocoa Beach, FL

Department

Tennis Management

Reports To

Head Tennis Professional/Director of Tennis

Classification

Full-Time Exempt

Grade

4

Summary of position

The Tennis Professional develops, plans, and delivers tennis programs, lessons activities, camps, and events that meet the community need. The Tennis Professional works closely with a team of staff at the facility to ensure operational needs are being met and all standards of service are consistently upheld.

Essential Functions

Essential Duties

Program Development & Instruction:

• Works with staff team to develop a seasonal schedule of programs, lessons, and activities that meet ALL community needs.
• Assists in the planning and promotion of, and conducts, lessons, tennis clinics, tournaments, mixers, special events and programs, including Junior Team Tennis, adult beginner, adaptive and other community programming.
• Works alongside tennis instructors to ensure all programs are delivered according to USTA Florida standards, providing mentorship and guidance to other instructors, when needed.
• Provides tennis instruction to all levels of players and implements curriculum by facilitating/instructing play according to USTA Florida standards and guidelines (on and off site as directed).
• Serves as the Tournament Director for all events, adhering to USTA Florida tournament regulations.
• Conducts outreach to promote play throughout the community.

Customer Service & Operations:

• Ensures proper charging of fees and rental of equipment.
• Inspects courts/facilities on a daily basis prior to the start of play, ensures all necessary housekeeping/maintenance has been performed and the courts are in a safe working condition.
• Oversees and maintains equipment, including set up and tear-down.
• Ensure compliance with all safety rules and reports any notable concerns, incidents and safety hazards to USTA Florida and the Director of Tennis/Head Tennis professional.
• Adheres to objectives and goals of USTA Florida Section and its Tennis Management department.
• Proficiently uses all aspects of tennisdirector.com and ServeTennis software and USTA Florida Section forms and policies.
• Performs other job-related duties as requested.
• Provides input and feedback on staff performance, focusing on professional development and service.
• Reconciles daily revenue and banking deposits, tracks inventory and equipment requirements, prepares reports and makes recommendations to maintain a first-class tennis facility and operation.
• Assists with collecting content for Marketing and Promotions.

Supervisory Responsibilities

• Tennis Facility Attendant
• Part-Time Tennis Instructors

Relationships

• USTA Florida staff
• Providers and Volunteers

Travel Demands

• Some travel required

Minimum Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Three years of experience as Tennis Professional at a similar size tennis facility (head tennis professional preferred)
• Three years of customer service experience in a similar environment
• USPTA or PTR Certified (Dual preferred)
• Supervisory experience preferred
• Certified in CPR, First Aid, and AED preferred
• Must possess and maintain a valid driver license and a record that meets our company’s insurance standards
• Must have the ability to travel
• Proficient with Microsoft Office products, Excel, Office 365, and Outlook
• Must be able to read and write English
• Must have a professional and positive attitude
• Must be able to pass the USTA Safe Play and USTA FL Section background checks
• Must be able to participate in potentially strenuous physical activity

Key Competencies

• Customer Focus
• Action Oriented
• Manages Conflict
• Drives Results
• Balances Stakeholders
• Develops Talent

Work Environment

• Frequently works in and outdoors – exposed to weather conditions
• Noise levels are moderate to high
• Work schedule may vary – flexibility is required

Physical Demands

• Frequently stands, walks, uses hands; talks and hears, reaches with hands and arms, climbs, balances; stoops, kneels, crouches, or crawls. Occasionally sits
• Medium - 20 pounds frequently, up to 50 pounds periodically
• Plays in tennis games or fills in as needed

Updated

8/6/2023

Reviewed By

Executive Director

This description is intended to describe the type of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities required by the employee. Position expectations may be subject to change as the needs of the organization changes.

USTA Florida is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, or any other category protected by law. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotion or any other condition.

USTA Florida will make reasonable accommodations for qualified individuals with known disabilities.

Job Type: Full-time

Pay: $43,888.00 - $51,400.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What is your street address?
• What is your email address?

Ability to Relocate:

• Cocoa Beach, FL 32931: Relocate before starting work (Required)

Work Location: In person

Salary : $43,888 - $51,400