Director of Financial Aid Operations

Serves as the second-in-command of the office, stepping in for the Executive Director as needed. Responsibilities include overseeing office operations, program, and risk management, ensuring that processing and service standards are timely, accurate, efficient, inclusive, and equitable. The Director monitors grant budgets and expenditures to maximize support for students, assists in completing surveys and annual reports, and manages day-to-day operations to facilitate the Executive Director's focus on strategic planning and implementation. Reporting to the Executive Director, the Operations Director will join a dedicated team of professionals committed to student access, opportunity, and success.