STORE GENERALIST - SEATTLE

Description

About Us: Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.

Who We're Looking For: We are seeking individuals who are passionate about delivering excellent customer service, driven to excel in their roles, and motivated to contribute to our vibrant team. Whether you're a seasoned professional or eager to start your career, we welcome candidates from all backgrounds who share our enthusiasm for food, customer service, and Asian culture.

To thrive at Uwajimaya, you should embody our core competencies:

• Functional/Technical Skills: You possess the necessary functional and technical knowledge to perform your job at a high level.

• Customer Focus: You are dedicated to meeting customer expectations and requirements, using feedback for improvements, and building effective relationships based on trust and respect.

• Action Oriented: You enjoy working hard, are full of energy for challenging tasks, and seize opportunities with minimal planning.

• Peer Relationships: You can find common ground with peers, solve problems collaboratively, and are seen as a cooperative team player who encourages collaboration.

• Self-Development: You are committed to continuous self-improvement, adapt to different situations, and work to develop your strengths while addressing weaknesses.

We offer:

• A flexible, friendly, and diverse work environment

• Competitive starting wages

• Employee discounts on food and gift items

• Paid holidays from day one

• Excellent health benefits

• Retirement plan

• Paid time off

• Long term disability

• Life insurance

• Opportunities for growth and advancement

• Supplemental insurance options available

Position Summary:

The Store Generalist at Uwajimaya prioritizes excellent customer service by learning the basic competencies of public-facing departments, filling in customer service positions and assisting departments as needed.

Position’s Key Responsibilities:

• Provide excellent customer service and maintain a friendly and approachable demeanor.

• Learn and master the basic competencies of various store departments.

• Fill in customer service positions within the store as needed.

• Assist departments in addressing customer needs and inquiries.

• Utilize knowledge gained to direct customers to product locations and provide relevant information.

• Collaborate with different departments to enhance overall store efficiency.

• Adapt to and support the specific needs of various departments as situations arise.

• Other duties as assigned.

Starting at $21.00/hr., Depending on Experience.

Qualifications

Position Requirements:

• Must be at least 18 years old.

• Minimum of a High school diploma or equivalent.

• Prior retail experience and knowledge of Asian products, preferred.

• Excellent customer service and communication skills.

• Basic math proficiency, familiarity with ten-key/calculator, and comfortable using computers.

• Flexible schedule to accommodate varying shifts.

• Ability to collaborate effectively with team members and proactively work independently.

• Must be able to lift up to 50 lbs.

Salary : $21 - $26