What are the responsibilities and job description for the Workplace Experience Manager position at Vaco by Highspring?
Workplace Experience Manager
Vaco is conducting a confidential search on behalf of a cutting-edge technology organization for an experienced Workplace Experience Manager to oversee operations and employee engagement at their dynamic headquarters. Specific client details will be shared with shortlisted candidates.
Position Highlights
- Duration: This is a 9-month contract-to-hire opportunity with the potential for extension or conversion to a full-time role. You will work as a W2 employee through Vaco during the contract period.
- Location: Based in Redwood City, CA, this position requires on-site work Monday through Thursday, with Fridays remote. Candidates must reside within a reasonable commuting distance of Redwood City, CA, as fully remote candidates will not be considered.
- Start Date: The organization is seeking a candidate who can begin as soon as possible, pending onboarding, background checks, and IT provisioning.
- Hourly Pay Range: $37.00 - $41.00 per hour (W2).
- Important Note: Due to strict budgetary constraints, inquiries or applications requesting pay beyond this range cannot be considered during the contract period.
- There is potential for competitive compensation and benefits upon conversion, contingent on performance and organizational fit.
- Interview Timeline: The hiring team is interviewing candidates immediately and actively shortlisting applicants to fill this role quickly.
- Eligibility: Third-party inquiries, 1099 arrangements, C2C, and sub-vendor submissions will not be considered.
About the Organization
This cutting-edge technology organization is at the forefront of innovation, leveraging state-of-the-art solutions to drive exceptional results, foster meaningful connections, and optimize digital experiences.
The company values collaboration, creativity, and sustainability, creating a workplace culture that is both dynamic and supportive. Joining this team offers the opportunity to make a meaningful impact in an environment where employees thrive professionally and personally.
About the Role
As the Workplace Experience Manager, you will play a pivotal role in fostering an engaging, efficient, and collaborative work environment. Your work will ensure employees feel supported, connected, and energized.
Responsibilities
Employee Engagement & Communication:
- Plan and execute in-person and virtual events to build community.
- Design and implement programs to enhance employee experiences.
- Communicate updates and foster engagement through tools like Slack and email.
Office Management:
- Ensure the office is organized, safe, and welcoming for employees and guests.
- Oversee supplies, kitchen stocking, and office equipment maintenance.
- Coordinate with vendors for snack orders, office meals, and facility improvements.
- Manage building access, badging, and visitor protocols.
Onboarding and Distributed Workforce Support:
- Facilitate seamless onboarding for new hires and offboarding for departing employees.
- Act as a key resource for employees visiting unfamiliar office locations.
- Use a ticketing system to respond to inquiries and requests.
Facilities Coordination:
- Work with building management to address facility issues.
- Oversee shipping, receiving, and vendor services.
- Respond to emergencies and implement safety measures.
Qualifications
Experience:
- Five years of relevant experience, including at least one year in a supervisory role.
- Proven ability to manage events, operations, and complex projects from start to finish.
Skills:
- Strong interpersonal, written, and verbal communication skills.
- Customer-focused mindset with a proactive approach to problem-solving.
- Proficiency in tools like Excel, Google Sheets, Slack, and familiarity with virtual collaboration tools like Zoom.
Attributes:
- Creative thinker with the ability to work independently and collaboratively.
- Strong organizational skills and attention to detail.
Physical Requirements:
- Comfortable lifting up to 20 pounds and assisting with physical office setup tasks.
Equal Opportunity Statement
Vaco is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Salary : $37 - $41
