What are the responsibilities and job description for the Metal Industry Sales Professional position at Valbruna Group?
About Valbruna Group
The Valbruna Group is a leading global supplier of specialty steels, stainless steel products, and other metal materials. With over 90 years of experience, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Our team is dedicated to providing exceptional service and support to our customers, helping them to achieve their goals and succeed in their industries.
Responsibilities:
Requirements
The Valbruna Group is a leading global supplier of specialty steels, stainless steel products, and other metal materials. With over 90 years of experience, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Our team is dedicated to providing exceptional service and support to our customers, helping them to achieve their goals and succeed in their industries.
Responsibilities:
- Initiates, builds, and maintains customer relationships.
- Compiles lists of prospective customers for use as sales leads, based on information from various sources.
- Handles inbound sales lead calls to convert calls into sales.
- Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services.
- Overcomes technical and business objections of prospective customers.
- Determines the mark up for the material, considering market conditions, competitor positions, market application, volume of order, packaging requirements, freight costs, and customer importance.
- Responsible for determining where to source customer orders.
- Responsible for investigating and recommending responses to customer complaints regarding material shipments and/or material claims.
- Responsible for determining if and how to respond to non-partner customer orders.
- Tracks stock levels.
- Coordinates customer training.
- Prepares reports on business transactions.
Requirements
- Strong interpersonal and communications skills.
- Ability to analyze complex information and make sound decisions.
- Organizational skills and attention to detail are both critical for this position.
- Excellent time management skills with a proven ability to meet deadlines and deal effectively with conflicting priorities.
- Excellent problem-solving skills and a proactive approach.
- Ability to function effectively in a fast-paced and, at times, stressful environment.
- Proficient with Microsoft Office.
