Director of Accounts Receivable

Vālenz^® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
 

• Manage and mentor the AR team, fostering a culture of trust, collaboration, and high performance.
• Provide dynamic leadership to the AR team, promoting a positive and productive work environment.
• Identify training opportunities and professional development initiatives to enhance team capabilities.
• Ensure resource allocation aligns with department goals and evolving business needs.

• Lead all AR functions across Vālenz subsidiaries, maintaining accurate records and ensuring compliance with company policies and industry standards.
• Develop and implement AR strategies to optimize collections, cash flow, and client account management.
• Oversee collection activities and liaise with clients on account balances, payment activities, and related inquiries to ensure timely and effective resolution of outstanding balances.
• Review and reconcile complex client accounts, ensuring discrepancies are addressed promptly.
• Oversee General Ledger month-end close activities related to AR, ensuring accuracy and adherence to deadlines.

• Evaluate current AR processes and implement improvements to enhance efficiency and accuracy.
• Design and maintain robust internal controls to safeguard financial data and ensure compliance with regulatory standards.

• Collaborate with the Controller, Assistant Controllers, and IT teams on system integrations, such as NetSuite and Salesforce, to streamline operations.
• Serve as a liaison between AR, Operations, and other business units to address client concerns and resolve account-related issues.
• Partner with the broader finance and accounting team to align AR activities with organizational objectives.

• Generate and present AR performance reports to senior leadership, offering insights and actionable recommendations.
• Support annual financial audits, providing required documentation and analysis.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Five (5) or more years of progressive experience in accounts receivable or related financial roles, with experience in leadership positions.
• Expertise in NetSuite and familiarity with Salesforce or similar platforms.
• Strong analytical and problem-solving skills, with a proven ability to drive process improvements.
• Exceptional communication and interpersonal skills for effective client and cross-departmental collaboration.
• Experience developing and maintaining internal controls in a fast-paced environment.
• Detail-oriented and highly organized, with the ability to manage multiple priorities.

• CPA or advanced degree.

• Work Environment: You’ll need a quiet workspace that is free from distractions.
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.