What are the responsibilities and job description for the Front Desk Receptionist position at Valley Cities Behavioral Health Care?
Valley Cities vision is to set the standard for behavioral healthcare through our commitment to inclusion, pursuing excellence, and fostering innovation. We aspire to be the beacon of hope, offering access to care and aiming to be the employer of choice committed to making a meaningful difference in the lives of others.
Our mission is to empower and enrich our communities through comprehensive mental health and substance use treatment, one individual at a time.
Why Choose Us:
At Valley Cities Behavioral Health, we believe in nurturing the potential of every member of our team. Our caring, professional staff is Valley Cities’ most important asset – the very heart and center of who we are. Every day, we strive to ensure that your experience working at Valley Cities reflects the importance of your role as we carry out our mission. As an Administrative Assistant at VC, you'll embark on an exciting journey with us, laying the foundation for a rewarding career. As an FT team member, you'll unlock a world of benefits, including medical, dental, vision, disability, retirement, paid time off, and 11 paid holidays.
Core Values:
Valley Cities upholds core values that guide our approach to care:
- Dignity and respect for all individuals
- Advocacy for health and wellness principles
- Prioritization of integrity and excellence
- Recognition of the importance of mental health in overall well-being
Location: Auburn, WA
Signing Bonus $1500
Job Summary:
This position contributes to the efficient operations of the office, by providing professional secretarial and administrative support services to the Program Director, Managers, Supervisors and staff.
Key Responsibilities:
- Provide administrative support, including correspondence, program forms and related documents for directors, managers and clinical staff.
- Schedule client appointments ensuring efficient use of provider time and the appropriate care for clients according to VCC procedures.
- Schedule follow-up appointments for clients, confirm client appointments, arrange for interpreters and answer and screens backline telephone calls, takes messages and directs to appropriate staff.
- Creates and maintains staff schedules, client schedules, and room schedules in two electronic health records, Healthpoint and VCC.
- Check-in all clients by entering client data into computer system. Ensure accuracy of all data including income, address, and insurance verification. Collecting and recording client payments, scanning, photocopies, and coupons for services provided.
- Develop and maintain productive, positive working relationships with clinical and administrative colleagues.
Minimum Qualifications:
- High school graduate or equivalent preferred.
- Education skills include fundamental skills such as discriminative thinking and analytical reasoning
Experience:
- Two years of relevant experience
- Proficient in Microsoft Word
Other:
- Flexibility about work hours, evening hours and travel to other sites.
- Pass required background checks
- Ability to work independently
Schedule:
For an Administrative Assistant at Valley Cities Behavioral Health, the schedule is dynamic and provides opportunities for those who thrive in an ever-evolving environment. Discussion of schedules is encouraged during the interview process from both candidate and hiring manager.
We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
