What are the responsibilities and job description for the Medical Front Office Specialist position at VALLEY CLINICS, PC?
Job Description:
- The essential functions for the Front Office Specialist include but are not limited to the following:
- Professionally greets and welcomes patients and their family/friends.
- Schedules appointments for patients in an efficient and timely manner.
- Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
- Checks patients in for their appointments and out after examinations.
- Records patient cancellations and missed appointments.
- Collects copays and other balances on patient accounts
- Scans in variety of forms and daily correspondence.
- Maintains accurate records and patient charts
- Calls patients for courtesy reminders of appointments
- Provides general administrative support.
- Other duties as assigned
Qualifications:
- Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) and Compliance
- Self- motivated and willing to take on responsibilities and challenges. Seeks better ways to find solutions and offers suggestions for improvement. Maintain production and quality assurance standards
- Able to use logic and reasoning to evaluate alternative solutions
- Personable, customer service focused, optimistic and sets a positive tone in all conversations
- Possesses excellent verbal communication skills. Speaks clearly and persuasively, delivers information in a professional and courteous manner - multitasking
- Previous experience in medical office required
This is an onsite, full-time position.
The expected pay rate for this role is $15-20/hr.
Hours: Monday-Thursday (8:30am - 5pm), Friday (7:30am - 4pm)
Salary : $15 - $20