Receiving - Warehouse Material Handler

Description of the Position:   Responsible for receiving deliveries, completing related paperwork, stocking, delivering materials and providing support in the Receiving Department and Warehouse operations.  Team Member will work independently under general supervision.  This position relies on experience, instructions, pre-established guidelines and good judgment to perform the functions of the job.   Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.  Greet guests in a courteous and caring manner using personalized service. Receives and unloads incoming supplies, materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments. Responsible for packing, unpacking, sorting, counting, inspecting, storing, delivering and/or logging inventory, equipment, supplies and materials shipped or received. Inspects shipments for damage or defects; records discrepancies or damages and notifies supervisor. Delivers items to requisitioning departments and obtains authorized signatures for accepted items. Maintains a thorough working knowledge of dry goods, paper products, chemical supplies and food commodities stored in the warehouse and delivered to various departments within company. Assists in the processing of returns of defective or incorrect merchandise to vendors. Provides pertinent information for all shipments sent out for entry into the database. Prepares shipments as needed. Handles all receiving and shipping functions in accordance with appropriate Valley View Casino & Hotel safety standards. Reports missing, damaged, and worn out-out items to supervisors. Other duties as assigned by Director, Manager and/or Supervisor. Responsible for maintaining a consistent, regular attendance record. Adheres to performance standards, company policies and procedures, as they relate to the department. Required Qualifications: High School Diploma or GED equivalent. Two years of experience in Receiving/Warehouse and/or related field. Completion of Certification for Fork Lift training within 30 days of employment. Demonstrated ability to operate a fork lift. Must be able to work collaboratively in a guest (customer) and team oriented environment. Ability to speak and understand the English language. Ability to write and complete receiving and inventory paperwork. Ability to read and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to understand oral and verbal communication while using Valley View Casino & Hotel’s communication tools which include but are not limited to radios, phones, and or email. Ability to write routine reports and correspondence.  Ability to work with mathematical concepts.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collects data, establish facts, and draw valid conclusions.  Ability to use commonsense understanding to interpret and carry an extensive variety of instructions in written, oral and/or diagram form. Must use good judgment when providing information to our guests. Responsible for conducting all responsibilities in a professional and ethical manner. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must successfully pass a drug screening test. Must be able to successfully pass applicable auditions or skill testing. Preferred Qualifications: Previous experience in casino/gaming environment. Physical Requirements of the Position:   The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.  Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel. The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move 50 pounds and occasionally lift and/or move up to 100 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This job description does not list all the duties of the job.  You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.