What are the responsibilities and job description for the Support Staff position at Valley-Wide Health Systems, Inc?
Support Staff
Location: Valley-Wide La Junta, CO
Vacancy: Full-Time, Onsite
Pay Range: $16.00 $20.00 per hour (based on qualifications and experience)
Join Valley-Wide Health Systems as a Support Staff member and be part of a team that ensures a seamless patient experience and smooth clinic operations. If you thrive in a fast-paced environment, enjoy helping others, and have strong problem-solving skills, wed love to have you on our team!
What Youll Do:
- Provide exceptional front desk support by greeting patients, scheduling appointments, and answering phone calls professionally.
- Assist patients with check-in and check-out, verifying insurance, collecting payments, and directing them to appropriate financial resources.
- Maintain patient records accurately and ensure timely updates in the Electronic Health Records (EHR) system.
- Support clinic operations by verifying provider schedules, responding to interdepartmental requests, and assisting with daily administrative tasks.
- Reconcile payments and ensure proper handling of cash, credit card, and check transactions.
- Collaborate with the care team to ensure a positive, patient-centered experience.
- Provide cross-clinic support within the same service line (Medical, Dental, or Behavioral Health) as needed.
What You Bring:
Experience & Skills:
- 2 years of experience in healthcare, human services, customer service, or a related field.
- Strong problem-solving and multi-tasking abilities.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Ability to communicate professionally in person and over the phone.
- High attention to detail and accuracy in administrative work.
- Previous medical office experience preferred.
- Bilingual (Spanish/English) skills are a plus.
Education & Requirements:
- High School Diploma required.
- Valid Colorado drivers license with ability and willingness to travel (if required for the role).
Why Join Us?
Comprehensive Benefits:
- Health, dental, and vision insurance.
- Employer-paid air ambulance coverage (MASA).
- Employer-paid Basic Life, LTD, and STD.
- Retirement plan with employer match after one year.
Generous Paid Leave:
- Vacation: 10 days/year.
- Sick Leave: 12 days/year.
- Holidays: 8 days/year.
- Volunteer PTO (up to 8 hours per year).
Wellness Perks:
- Local gym discounts.
- Free Employee Assistance Program (EAP).
- Wellness Program with an opportunity to earn 8 additional hours off annually.
- Cell phone discounts (limited to Verizon Wireless).
About Valley-Wide Health Systems, Inc.
Valley-Wide Health Systems, Inc. is a non-profit, Federally Qualified Health Center (FQHC) committed to providing high-quality, integrated healthcare services across Southern Colorado. We specialize in primary care, dental, behavioral health, physical therapy, and pharmacy services, with a special focus on medically underserved populations.
At Valley-Wide, we prioritize compassionate, patient-centered care while fostering a supportive workplace where employees can grow and thrive.
Valley-Wide Health Systems, Inc. is an Equal Opportunity Employer.
We welcome all qualified applicants and ensure equal opportunity based on job-related factors without discrimination.
Ready to make a difference? Apply today!
Salary : $16 - $20
