Head of Business Operations

About VanCraft

VanCraft is a fast-growing, direct-to-consumer manufacturer of premium, off-grid campervans based in the western U.S. We specialize in building adventure-ready vehicles that help people unlock limitless travel and explore the everyday. As a small and dynamic team, we blend high-quality craftsmanship with thoughtful customer experiences, and we’re on a mission to become the leading name in the adventure van space.

About the Role

We’re looking for a Head of Business Operations to lead and optimize the front-office functions that drive our business forward. You’ll work directly with the founders to translate vision into execution, streamline internal systems, and own the day-to-day performance of our sales, marketing, HR, and strategic operations. This is a high-impact role for someone who thrives in a builder’s environment, has strong business instincts, and wants to make an immediate difference.

Strategic Operations & Execution

• Own the planning and implementation of quarterly and annual business goals
• Drive execution across sales, marketing, and HR functions
• Monitor KPIs, analyze business performance, and identify opportunities for improvement
• Develop playbooks, SOPs, and systems to scale operations efficiently

Sales & Marketing Enablement

• Oversee day-to-day operations of sales and marketing teams 
• Ensure alignment between brand messaging, lead generation, and sales outcomes
• Implement tools and systems to track and improve funnel performance

People & Culture

• Support hiring, onboarding, and performance management processes
• Build a strong, accountable team culture in alignment with company values
• Own internal communication systems and cadence (team meetings, reporting, 1:1s)

Finance & Vendor Management

• Assist with budgeting, forecasting, and vendor negotiation
• Optimize spending and resource allocation across departments
• Identify cost-saving and efficiency opportunities without compromising quality

You’re a Great Fit If You…

• Are a generalist with experience in small business leadership or fast-growing startups
• Have 5 years of experience in operations, business strategy, or cross-functional management
• Are comfortable managing both creative and analytical teams
• Know your way around CRMs, marketing platforms, and project management tools
• Have strong communication skills and a bias toward clarity and accountability
• Thrive in a hands-on, entrepreneurial environment where no two days look the same
• Love the outdoors and get excited about the future of mobile living and sustainable travel

Nice to Haves

• Experience in automotive, manufacturing, or outdoor/lifestyle industries
• Familiarity with direct-to-consumer (DTC) business models and marketing
• Background in scaling operational systems in a high-growth phase

Benefits

Competitive salary performance bonus

PTO and paid holidays

VanCraft employee perks (van access, adventure gear discounts, etc.)

Be part of a values-driven, mission-led company redefining the way people travel

To improve your odds of getting an interview, please send a personalized email to austin@van-craft.com and nate@van-craft.com with your resume and a brief blurb about why you would be a great fit for the position.