What are the responsibilities and job description for the Customer Service Representative - should have Active Property and Casualty (P&C) producer License position at Ventures Unlimited?
Job Details
Job Title: P&C Customer Service Representative
Location: San Antonio, TX onsite
Type: Full Time Position
Job Description:
Relevant Experience (in Yrs): 1 years
As a Customer Service Representative; the associate has to handle inbound calls from the customer or do an outbound call within guidelines/goals established by the client and management. This position requires good communication skills; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to details.
Responsibilities:
- Facilitate the Property and Casualty members by answering inbound calls, emails, and other contacts from the members
- Make outbound calls (if required) to confirm the information or for member authorization
- Apply knowledge of personal lines to assist member to bind policies, coverage provision, payments, and renewals for insurance product
- Provide response to members on call using the tools and resources available to support
- Set up reminders and follow up with customer on timely manner
- Follow the compliance and regulatory requirement when handling the members
- Maintain Property and Casualty (P&C) License
Qualification Required
- High School Diploma or GED equivalent
- Min 1 year of customer service experience
- Active Property and Casualty (P&C) producer License
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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