System Analyst

Job Title: System Analyst

Job Location: Seattle, WA

Job Type: Full time

Responsibilities

• Collaborates with technical and non-technical teams to define, design, test, and implement specific functional requirements of the system, as specified by the Product Owner and technology stakeholders (e.g., Systems Architects, Full Stack Engineers).
• Identifies and communicates improvement opportunities (functional and non-functional) to improve product quality and performance based on the input provided by technology team members (e.g., Systems Administrators, Product Owners, Full Stack Developers).
• Collaborates with product team members to ensure technical requirements implemented by application teams adhere to the guidelines and standards defined by architects.
• Supports the definition of test data requirements.
• Installs, configures, tests, and supports a variety of Point of Sale applications.
• Designs specific applications as assigned, including traceability back to requirements.
• Creates test scripts and executes adequate unit and system testing while providing necessary test documentation.
• Provides mentoring and support to both project and area team members.
• Creates strong relationships with vendor’s product development groups.
• Partners with management to initiate projects and develop and manage solution scope.
• Develops technical specifications by collaborating with technical and non-technical teams, translating functional designs into technical designs, validating macro designs and reviewing micro designs.
• Designs, develops, and executes testing protocols to include: unit testing, integration testing, performance testing and system testing, as driven by the requirements.
• Performs systems and data analysis on applications and the operating system to understand functional design requirements determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Manages, defines, drives, and executes as needed, the implementation of configurations across applications and interfaces.
• Assists teammates in growing and developing the skills necessary to grasp team application concepts and tool suite.
• Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions.
• Participates in the development of deployment and release work plans, schedules, and tasks within a project phase.
• Coordinates, plans, designs, and produces deliverables for the training phase.
• Develops and ensures adherence to establishment of standards, best practices, governances, and patterns.
• Develops, maintains, catalogs, and manages the appropriate project and process documentation and repositories.

Required Skills

• 4-5 years’ experience with Toshiba SKY/4690 OS and hardware solutions.
• 4-5 years’ experience with Solutions.
• 3-4 years’ experience with Toshiba Elevate Platform.
• 1-2 years’ experience with Toshiba Elera Platform.
• 3-4 years’ experience with POS remote enterprise tools.
• 3-4 years’ experience managing register hardware firmware, bios, configuration updates for a large enterprise.
• 1-2 years’ experience with database support and management.
• 1-2 years’ experience with Cloud based solutions: GCP & Azure.
• 1-2 years’ experience with integrated and semi-integrated payment solutions.
• Strong understanding and working knowledge of PCI, SOX, and Data Governance.
• Process driven and result oriented with high attention to detail.
• Self-starter, with the ability to work independently, and with different groups or teams, utilizing solid communication skills.
• Strong understanding of evolving industry standards and technologies in the Point of Sale environment.
• Strong leadership and organizational skills.
• Excellent analytical skills and demonstrated ability to effectively troubleshoot and provide solutions.
• Demonstrated strong communication skills, both verbal and written.
• Responsible, conscientious, and possesses a passion for excellence.
• Possesses a strong work ethic, demonstrated attention to detail and excellent time management skills.
• Available to support the business as needed including nights, weekends, after hours and on-call.

Preferred Skills

• Deep understanding of evolving Point of Sale industry standards and technologies.
• Thorough understanding of Agile, Kanban & Scrum product development frameworks, principles, and values.
• Demonstrated knowledge of CLIENT business areas including - Buying, Membership and Warehouse Front End.-
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.