What are the responsibilities and job description for the Director Of Accounts Receivable & Collections position at Verisma?
Director of Accounts Receivable and Collections
Summary Of Position
The Director of Accounts Receivable and Collections will oversee accounts receivable and collections functions, including selecting, training, and assigning workloads to team members. Responsibilities include performing analyses, managing projects through their life cycle, and communicating with both external and internal stakeholders.
Duties & Responsibilities
Summary Of Position
The Director of Accounts Receivable and Collections will oversee accounts receivable and collections functions, including selecting, training, and assigning workloads to team members. Responsibilities include performing analyses, managing projects through their life cycle, and communicating with both external and internal stakeholders.
Duties & Responsibilities
- Leads a team of billing analysts and collectors, mentoring, coaching, training and guiding them in their daily work
- Accomplishes accounts receivable and collections objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures
- Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements
- Keeps supervisor apprised of opportunities for improvement and areas of risk
- Works directly with Operations to evaluate opportunities to reduce transactional noise in the system but identifying non-billable transactions before they become billed
- Meets accounts receivable financial standards by providing annual accounts receivable budget information, monitoring expenditures, identifying variances and implementing corrective actions
- Bill and collect from customer (requestors) by investigating circumstances of non- payment, negotiating / resolving conflicts and expediting payment
- Understands that this role requires specific responsibilities for protecting sensitive data
- Perform other duties, as assigned, to ensure effective operation of the department and the Company
- Live by and promote Verisma Core Values
- Bachelor’s degree in business or finance, experience may be considered
- 1 to 5 years of related accounts receivable and collections experience Technical savvy with familiarity in MS Excel formulas
- Ability to accurately process numerical data
- Exhibit exemplary customer service skills with external customers, vendors, visitors, colleagues and management staff
- Demonstrate concise and effective written and verbal communication, aspire to excellence in work and customer service, and show courtesy to all while representing the company
- Possess strong team management, negotiation skills and a problem-solving attitude
- Maintain high levels of confidentiality
- Ability to travel on short notice up to 10% of the time
- Provide after-hours support and weekend implementation, as needed
- Physical demands will require regularly sitting, talking, and listening; frequent use of hands and fingers for typing and reaching; occasionally lifting/moving up to 25lbs; standing, walking, and driving or riding in a vehicle
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