What are the responsibilities and job description for the Help Desk Technician position at Verrill?
Description
Verrill is actively reviewing resumes for a Help Desk Technician in our Westport Office in Connecticut. As one of New England’s top full-service law firms, we are interested in hiring talented individuals to join our team. Verrill offers a competitive salary and benefits package, as well as a flexible hybrid work in which our employees can grow and prosper both professionally and personally.
This full-time, non-exempt position will be the primary point of contact for assigned applications and systems, including hardware and software issues. Responsibilities may include application operation and troubleshooting, document processing assistance, technical research, configuring and troubleshooting hardware, and audio/video equipment support. This position includes training of attorneys and professional staff, either one-on-one or as an instructor in our internal technical training program when appropriate. Previous help desk experience is preferred.
The ideal candidate will have advanced computer skills (including Word, Excel, and PowerPoint), strong organizational skills and the ability to learn independently. A college degree in computer science, information technology or related field is preferred. A commitment to providing superior customer service is essential. Candidates must enjoy problem solving and working with others to find effective solutions to computer related issues. Previous law firm experience is a plus.
Applications will be reviewed in the order they are received, and the position will remain open until filled. Need help applying? Please contact the Talent Acquisition Team .
Verrill is an Equal Opportunity Employer. We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
Verrill is actively reviewing resumes for a Help Desk Technician in our Westport Office in Connecticut. As one of New England’s top full-service law firms, we are interested in hiring talented individuals to join our team. Verrill offers a competitive salary and benefits package, as well as a flexible hybrid work in which our employees can grow and prosper both professionally and personally.
This full-time, non-exempt position will be the primary point of contact for assigned applications and systems, including hardware and software issues. Responsibilities may include application operation and troubleshooting, document processing assistance, technical research, configuring and troubleshooting hardware, and audio/video equipment support. This position includes training of attorneys and professional staff, either one-on-one or as an instructor in our internal technical training program when appropriate. Previous help desk experience is preferred.
The ideal candidate will have advanced computer skills (including Word, Excel, and PowerPoint), strong organizational skills and the ability to learn independently. A college degree in computer science, information technology or related field is preferred. A commitment to providing superior customer service is essential. Candidates must enjoy problem solving and working with others to find effective solutions to computer related issues. Previous law firm experience is a plus.
Applications will be reviewed in the order they are received, and the position will remain open until filled. Need help applying? Please contact the Talent Acquisition Team .
Verrill is an Equal Opportunity Employer. We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
