Workplace Coordinator

Job Description

Job Description

17.00 - $18.50 VIP Bonus

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Our Workplace Coordinator is the first impression of Vertafore. They will be managing our front desk and, as such, are the first face guests will meet upon arrival at our Pulaski Center of Excellence. They must be comfortable in a fast-paced, growing, modern technology office. They will report to the Sr. Manager, Workplace Services and support the Workplace Services team and Site Leader, while acting as a liaison between all vendors, visitors and employees. Previous front desk coordination will be extremely helpful in this role.

Core Requirements and Responsibilities :

Essential job functions included but are not limited to the following :

Greet all vendors and visitors in a courteous and professional manner, while determining the nature of their visit and following all guest procedures

Responsible for daily front desk coverage and coordination; this includes tasks such as, but not limited to answering inquiries, providing lobby access to all non-employees, directing all guests, and notifying employees upon visitor arrival

Coordinate with Managers regarding candidates that are visiting the office for interviews

Manage all access card processes and employee documentation in our security system in coordination with the buildings security procedures

Manage / distribute mail and employee deliveries, as well as employee shipping needs

Maintain cleanliness in the reception and surrounding areas, while restocking necessary items

Assists the Workplace Services team as needed with projects, events and daily facility needs

Other duties as assigned

Knowledge, Skills and Abilities :

Customer-centric and motivated to help people

Commitment to facilitating a clean, efficient and welcoming reception area

Ability to exercise discretion and independent judgment in performance of daily duties

Able to accomplish individual and team goals through personal organization and time management

Able to build productive working relationships internally and externally and work as a team

Proven competencies in software applications and programs, particularly Microsoft Office including Excel, Word, PowerPoint, and Outlook

Qualifications :

1-2 years of customer service experience

Experience as a front desk coordinator or receptionist is highly preferred

Additional Requirements and Details :

Located and working from an office location, Monday – Friday

Ability to lift and move up to 30 pounds.

Ability to reach overhead often.

Frequent repetitive hand and arm movements required to operate a computer.

Specific vision abilities required by this job include close vision (working on a computer, etc.).

Frequent sitting and / or standing.

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

• Bias to Action : We're united by an innate drive to take action and make a difference in the technology and insurance spaces.
• Win Together : We work together as one team, showing empathy and respect along the way.
• Show Up Curious : We work to challenge one another to push boundaries and think beyond the box.
• Say It, Do It : We honor every one of our commitments because integrity is important to us.
• Customer Success is Our Success : We cultivate authentic relationships and follow up by actively listening to their needs.
• We Love Insurance : We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings .

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Salary : $17 - $19