EMR Help Desk

Vertex Elite LLC

Minneapolis, MN Contractor

POSTED ON 4/24/2025

AVAILABLE BEFORE 6/14/2025

What are the responsibilities and job description for the EMR Help Desk position at Vertex Elite LLC?

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Open to working an 8 am- 8pm CT shift

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