Customer Care Specialist

Customer Service Rep (Work from home after 30 days training)

Tempe, AZ

3 months contract to hire

Timings : 8 - 5 M-F (No weekend)

Onsite training (around 30days), candidates can then work from home when able to work independently.

Requirements

• At least 6 months of call center experience

Strong computer and phone skills. Ability to use web-based computer applications

Excellent communication skills both written and verbal, and internal personal skills

Able to manage telephone and chat customer interactions and convey confidence while resolving the customer's issues.

Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.

Able to understand and accurately communicate customer's needs, while demonstrating critical thinking and problem-solving skills.

Must be able to pass a background and drug test.

Must be 18 years or older

Must have a High School Diploma or GED