What are the responsibilities and job description for the Accounts Receivable Analyst position at Veterinary Service Inc?
GENERAL DESCRIPTION
The Level III Accounts Receivable Coordinator (Lead) is a mid-level position. The individual is an essential member of the AR team and is responsible for securing and processing incoming revenue by verifying and posting receipts, resolving discrepancies, and entering transactions into the Company’s computer database.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential job functions. Essential job functions and duties include, but are not limited, to:
- Posts incoming customer payments to computer database and processes invoices and credit reports, ensuring that accurate and up-to-date information is compiled.
- Prioritizes and organizes daily workload to ensure any incoming payments, emails and regular incoming mail is completed on the same day it is received; ensures that any work assignments carried over from the previous day are effectively handled/processed.
- Posts credit card payments to computer database and process invoices and credit reports, ensuring that accurate and up-to-date information is compiled. If discrepancies are found, follow established department procedures for making corrections/adjustments.
- Balances daily bank deposits and prepares deposit slips.
- Assist with incoming Accounting Dept. calls and contributes to team effort by handling departmental work overflow.
- When assistance is needed, refers customers to dept. supervisor. Keeps the department supervisor abreast of all deposit-related issues, problems, and concerns.
- Develops A/R reports for management on a daily/weekly basis, or as requested by management.
- Assists in the development and execution of special projects as assigned by management.
- Represents VSI in a professional manner at all times.
- Excellent attendance and dependability is an essential requirement of this job and have the ability to work overtime as needed/required.
- Responsible for maintaining good-housekeeping habits by keeping work areas clean and organized during work shift.
- Establishes and maintains positive work relationships with co-workers, management, customers, and vendors/suppliers to create value and opportunity for VSI growth.
- Based on business needs, may be required to travel periodically.
- Maintain a professional demeanor, appearance and conduct at all times.
- Attends mandatory staff meetings and participates in group discussions.
- Performs other job-related job tasks, work assignments and/or special projects as directed/assigned by Management.
QUALIFICATIONS
The employee must have demonstrated experience and/or education as outlined below in order to satisfactorily perform the essential job duties and responsibilities. Qualifications may include, but are not limited, to:
- High School Diploma or equivalent GED certificate;
- Four (4) or more years of work experience in a fast-paced collections environment; or
- Any combination of experience, education, and training that will provide the level of knowledge, skills, and ability required for the job.
- Proactive team-building and relationship building, including the ability to work individually and as a team member.
- Proficient PC skills (Microsoft Word, Excel, SMART devices, and internal Company programs/applications).
- Proficient math skills (addition, subtraction, multiplication, division, common fractions and decimals).
- Demonstrate ability to communicate effectively in both oral and written communications.
- Proficient skills in reading, writing, and speaking the English language.
- Read, analyze and interpret general business procedures, work instructions, training materials, professional, etc.
- Attention to detail.
- Effective problem solving, resolution skills, and ability to exercise good judgement.
- Demonstrated customer services skills, ability to relate effectively and tactfully with all levels of the organization.
- Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
- Ability to adapt effectively to workplace changes and new job duties and responsibilities.
- Ability to work efficiently in fast pace demanding work environment, ability to handle multiple job duties with frequent interruptions with calmness and professionalism.
- This position may require employee to operate Company provided vehicle or their own personal vehicle to conduct work-related business and therefore requires a valid drivers license, clean DMV record and current vehicle registration.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The Physical Demands and Working Conditions of this job may require the employee to perform the following physical activities during the course of work. Reasonable accommodations may be made to enable individuals with disabilities to perform the Physical Demands and Working Conditions. Physical Demands and Working Conditions may include, but are not limited, to:
- Regularly uses a telephone/cell phone, computer (including keyboard), SMART devices, email and/or fax for necessary communications.
- Required to stand, walk and sit for extended periods of time.
- May be routinely required to stoop, bend, kneel, lift and reach, in the performance of job duties.
- Requires the essential use of hands, speech, eyesight, and hearing.
- Vision requirements include close and distance vision, peripheral and depth vision, and the ability to adjust focus as needed.
- Lifting limitations for this position: 25-30lbs. on a regular basis.
- Noise level for this work environment is typically low to moderate.
- A safety-sensitive position is one in which job performance can affect the safety of the employee and others. An employer must be able to demonstrate that the employee's inability or impaired ability to perform job-related tasks could result in a direct threat to their safety and/or the safety of others.