What are the responsibilities and job description for the Resort Operations Director position at Viewline Resort Snowmass, Autograph Collection?
About Us
Viewline Resort Snowmass, Autograph Collection is an exceptional mountain resort located in the breathtaking Snowmass Village, Colorado. Our resort offers exciting career opportunities for individuals passionate about the hospitality industry and the great outdoors.
Job Summary
We are seeking a driven and enthusiastic individual to lead our front desk operations as a Front Office Manager. This role involves overseeing front desk agents and working closely with other departments to create a seamless guest experience.
Responsibilities
- Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, and recognition programs.
- Oversight of front desk operations to ensure top-notch customer service and efficient daily operations.
Requirements
- 2 years of experience in hotel front desk management/supervisory operations or related field.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Proficient in hotel management software and Microsoft Office.
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company offering a rich benefit program designed to enrich the lives and well-being of our team members and their families.
- Multiple tiers of medical coverage.
- Dental and vision coverage.
- 24/7 Teledoc service.
- Pet insurance.
- Hotel discounts.
- Tuition reimbursement.
- Paid time off (vacation, sick, bereavement, and holidays).
- 401(k) match.
