What are the responsibilities and job description for the Live-in Motel Manager position at Villa Motel?
We are looking for a responsible, energetic couple for a live-in manager position for our 9 room Motel. The is a perfect couple position where one partner is able to maintain outside employment while the other partner performs the daily duties. We need someone who is friendly with a great attitude, to oversee and perform management of housekeeping and daily operations. Excellent customer service is our main priority so we expect attention to detail and a positive, productive outlook.
Duties and Responsibilities
- Check in/out guests Take reservations over the phone or via email. Must be polite and courteous
- Resolve guest issues and ensure guests receive outstanding customer service
- Oversee day-to-day operations and housekeeping
- Respond to inquiries regarding motel services, amenities, and policies
- Daily check all guest rooms, common areas, and hotel grounds meet standards of cleanliness, upkeep, and function
- Troubleshoot problems as they arise with a proactive attitude and mindset
- Perform/manage housekeeping duties as needed
- Process daily reports and nightly close-out reports
Requirements and Qualifications
- You must be able to live on-site - 3BD/1BA, unfurnished house is provided.
- Motel management experience preferred but will train the right candidate
- Excellent communication, phone etiquette, and customer service skills
- Outstanding problem-solving skills; capable of making quick yet sound judgments and decisions
- Candidates seeking this position must be willing to learn and be pro-active
- Candidates seeking this position must be self-starters (ability to take initiative).
- Ability to operate and learn computer software.
- Ability to identify problems, formulate a plan, and take action to have the issue corrected.
Compensation is residence in a 3 bedroom 1 bath home. Onsite laundry, all utilities including highspeed internet. Quarterly Bonuses and commission are available.
Job Type: Contract
Pay: $32,756.90 - $39,449.16 per year
Supplemental pay types:
- Bonus pay
Work Location: In person
Salary : $32,757 - $39,449