Demo

Customer Service/Order Processor

Vinpower, Inc
Alhambra, CA Full Time
POSTED ON 12/12/2024 CLOSED ON 2/1/2025

What are the responsibilities and job description for the Customer Service/Order Processor position at Vinpower, Inc?

Vinpower Digital is a manufacturer and worldwide supplier for specialized digital storage accessories for portable computing devices, especially Apple iPhones and iPads. We also offer a broad range of digital duplication hardware and media, such as optical discs, hard drives (HDD/SSD), flash (including USB, SD, CF, and others).

Duties:

  • Assist customers with sales and/or service calls
  • Process incoming purchase orders, online purchases, and/or phone order sales
  • Use shipping programs to quote, prepare, and print shipping labels
  • Coordinate LTL trucking shipments for customer deliveries
  • Maintain customer accounts by ensuring orders are processed and shipped in timely manner
  • Interact with customers, warehouse and other company personnel regarding placement of orders, order inquiries, products, price, availability and credit returns
  • Provide accurate, valid and complete information by using the right methods/tools
  • Contribute to team effort by accomplishing related results as needed
  • Sales documents filling
  • Support with administrative tasks

Requirements:

· Good communication skills, a positive attitude, and able to prioritize tasks.

· Experience in customer service and/or office sales environment

· Ability to multitask and work independently in a fast-paced environment

· Basic familiarity with standard computer software, like Word, Excel, PowerPoint, etc.

· Understanding of or ability to quickly learn ERP software for sales entries

· Bilingual in English/Spanish is preferred

· IT/computer knowledge is preferred

Benefits:

  • Paid Holidays

•Paid Vacation Time
•Paid Sick Days
•Health insurance

Job Type: Full-time

Pay: $21.00 - $27.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Health insurance
  • On-the-job training
  • Paid time off

Work Location: In person

Salary : $21 - $27

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