What are the responsibilities and job description for the Spa Manager position at VIO Med Spa?
Spa Manager
Reports to: Brand Manager
Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician and Guest Experience Specialist
Nurse Practitioner/Physician’s Assistant, Nurse, Esthetician and Guest Experience Specialist
The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.
(1) providing outstanding Guest service and satisfaction
(2) revenue generation and enhancement
(3) staff management and training
(4) payroll and inventory management
(5) financial management
(6) special events programming and marketing
- Strong B2B communication and development skills
- Background in sales and membership drive culture
- Ethical
- Positive attitude
- Enthusiastic
- Team development orientation
- Self-motivated
- Self-directed
- Empathetic
- Creative
- Tenacious
- Integrity
- Honesty
- Trustworthy
- Outgoing
- Detail oriented
- Organized
- Responsive
- Adaptive and flexible
- Responsible
- Problem Solver
- Proactive
- Relationship oriented
- Continuous improvement mentality
- Effective communication
- Open to feedback
- High collaboration
- Time management/self management
- Possess a thorough knowledge of spa services or ability to learn quickly
- Possess excellent interpersonal skills
- Customer service orientation
- Possess excellent conflict management skills
- Possess excellent problem-solving skills
- Possess a thorough knowledge of spa services
- Possess excellent interpersonal skills
- Comfortable consulting patients regarding aesthetic treatment options, techniques and plans
- Rapid execution
- Tech savvy
- Standing for extended periods of time
- Ability to lift at least 30lbs
Spa environment
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $50,000 - $75,000
