What are the responsibilities and job description for the Account Management Assistant for Virtual Coworker (Home Based Full Time) position at Virtual Coworker?
Job Description
- Client Check-ins : Regularly check in with clients to ensure their needs are met and address any concerns.
- Lead Generation : Take initiative and create sales leads and pipeline
- Customer Service : Handle customer service questions confidently and professionally, primarily over the phone.
- Client Calls : Take client calls when the Account Manager is out of the office.
- Communication : Manage texting, emailing, and follow-up communications.
- Live Chat Assistance : Assist with the live chat feature to answer customer questions in real-time.
- Administrative Support : Assist with other administrative activities such as maintaining Google Sheet trackers and creating presentations and spreadsheets.
- Other Duties : Perform additional tasks as needed to support the Account Manager in their daily activities
Skill Set
