What are the responsibilities and job description for the Customer Service Specialist for an IT Service Provider in the US (Home Based Full Time) position at Virtual Coworker?
• Manage customer inquiries via email and ticketing platforms (Teams, PSA-integrated systems)
• Assist with inbox and database management
• Push orders from sales to billing
• Handle email coordination for accounting
• Navigate multiple cloud-based platforms and portals
• Help facilitate projects and maintain client service standards
