What are the responsibilities and job description for the Tier 2 MSP Engineer for a Managed Service Provider in the US (Home Based Full Time) position at Virtual Coworker?
•Assist in the administration and maintenance of client infrastructures.
•Configure, manage, and troubleshoot firewalls and networking devices.
•Support Active Directory operations, including user and group management.
•Work with Microsoft 365 applications to ensure seamless service to our clients.
•Collaborate with team members to address client needs, prioritizing reliability and security.
•Contribute to refining processes for greater efficiency and effectiveness.
•Monitor systems to preemptively identify and resolve potential issues.
