What are the responsibilities and job description for the Customer Service Director position at Virtual Employee Services?
Role Overview
This Branch Supervisor role is an excellent opportunity for a seasoned professional to lead our Matamoras team.
Job Description
- You will be responsible for supervising retail banking staff, ensuring consistent and professional branch operations.
- You will deliver exceptional member service by processing transactions accurately and promoting products and services.
- You will also mentor and coach teller line staff to improve sales and maintain a highly motivated team.
Key Responsibilities
- Drive sales growth and improve customer satisfaction through effective strategies and initiatives.
- Mentor and develop team members to achieve their full potential.
- Foster a positive work environment that encourages collaboration, open communication, and employee engagement.
