Demo

Customer Service Representative

Virtual
Fairland, IN Full Time
POSTED ON 1/15/2025 CLOSED ON 3/18/2025

What are the responsibilities and job description for the Customer Service Representative position at Virtual?

Vaco Indianapolis has partnered with a client near Shelbyville, IN in search of a Customer Service Representative. If you feel you would be a good fit, apply today!

This position is 100% in office.

Responsibilities

  • Provide an outstanding customer service experience
  • Working with sales representative, data entry
  • Take ownership of customers issues and follow problems through to resolution
  • Follow customer service procedures, policies, and standards
  • Keep accurate records and document customer service actions and discussions
  • Provide accurate reports as necessary
  • Maintain an orderly workflow according to priorities
  • Always maintain a positive phone presence
  • Maintain accurate Purchase Order processing and Invoicing via company’s ERP system
  • Assuring accuracy of quotes and sales orders
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