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Customer Support Specialist

Virtual
Brooklyn, MN Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/10/2025

Job Summary :

Respond to customer inquiries and resolve issues or complaints.

Essential Functions

  • Customer service

Answer calls / emails

  • Order Entry

    • Process manual orders

  • Process manual Purchase Orders to be sent to vendor for placement
  • Process Order Hold

    • Process Order Fulfillment

  • Process Internal Data Sets

    • Competencies :

  • Communication skills.
  • Customer service skills.
  • Organizational skills and attention to detail.
  • Time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite or related software.

    • Word processing

  • Basic Excel functions

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