What are the responsibilities and job description for the Collision Document Processor Lead position at VirtualVocations?
A company is looking for a Collision Document Processor Lead to assist the Accident Management Team with document processing and training new associates.Key ResponsibilitiesTrain new individuals on document identification and categorization of collision documentsAct as the main contact for processing questions and document system issuesUpdate loss report status and letter control documents based on inbound documents receivedRequired QualificationsHigh School diploma or equivalentMinimum two (2) years of Customer Service experiencePreferred knowledge of Fleet, Vehicle or Collision Repair, Subrogation, and / or Risk ManagementBasic level automotive knowledgeMid to high level knowledge of Kofax