What are the responsibilities and job description for the Operations Coordinator position at VirtualVocations?
A company is looking for an Operations Coordinator to assist with day-to-day operational activities and client relations.Key ResponsibilitiesAssist Account Management with operational insights and maintain client relationshipsLiaise with various departments on operational issues and facilitate reportingPrepare and manage operational reports and develop procedure manualsRequired QualificationsPrevious experience as an Operations Coordinator or in a similar operations role within a TMCKnowledge of SLAs, call center technology, and statisticsFamiliarity with multiple reservation systems and online booking toolsStrong relationship management and influencing skillsAbility to work under pressure and tight timelines
