What are the responsibilities and job description for the Patient Financial Services Representative position at VirtualVocations?
A company is looking for a PFS Representative CBO.Key ResponsibilitiesProcess payments, adjustments, claims, and refunds accurately and timelyResearch payments and denials to identify discrepancies and make necessary appealsRespond to calls to resolve billing and payment issues while providing excellent customer serviceRequired QualificationsHigh school diploma / GED or equivalent working knowledgeOne or more years of experience in patient financial services or the insurance industryAbility to manage multiple tasks with minimal supervisionStrong knowledge of common office software, including word processing and spreadsheetsPreferred experience with cash collections and company systems