What are the responsibilities and job description for the Senior Policy Contract Administrator position at VirtualVocations?
A company is looking for a Senior Policy & Contract Administrator to deliver policy administration support and enhance client / adviser experience.Key ResponsibilitiesHandle and process non-financial transactions related to Life and Annuity productsInterpret service requests and navigate multiple administration systems to document informationProactively manage customer relationships and ensure adherence to Service Level Agreements (SLAs)Required QualificationsHigh School Diploma or Equivalent required; Bachelor's Degree in a related field preferred0-3 years of related work experience in the insurance industry preferredAbility to learn and adapt to changing technologySolid math skills and strong MS Excel skills (beginner / intermediate)Customer service attitude with professionalism and positivity
