What are the responsibilities and job description for the Senior Technical Account Manager position at VirtualVocations?
A company is looking for a Senior Technical Account Manager (Strategic, Direct).Key ResponsibilitiesBuild long-lasting relationships with customers and key stakeholdersProvide guidance through key customer milestones and increase adoption of featuresTriage critical customer issues and ensure strong support for their needsRequired Qualifications3 years of work experience at a SaaS company in a customer-facing rolePreferred experience at a technology-focused PEO or HRISFlexibility with changing job duties and responsibilitiesPassion for training both customers and internal teamsInterest in actively collaborating with product and engineering teams
