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Service Delivery Coordinator

VirtualVocations
Sunnyvale, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

A company is looking for a Service Delivery Coordinator who will serve as the initial point of contact for service issues reported by customers.Key ResponsibilitiesManage incident reporting, service requests, and ticket ownershipSupport service contracts to achieve business revenue and profitability objectivesHandle reporting, events, and problem management within the service delivery frameworkRequired QualificationsUnderstanding of ITSM / ITIL definitions, operations, and methodologiesPrevious exposure to Audiovisual, Microsoft Teams Rooms, Unified Communications, and Digital SignageCTS certification is preferred

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