What are the responsibilities and job description for the Java Application Support Engineer position at Virtusa Corporation?
Job Details
Virtusa Corporation (formerly NASDAQ listed VRTU) is a global provider of digital business transformation, digital engineering, and IT outsourcing services. At a glance in 2020, we have a strong global presence in over 19 countries, employ 20,491 Virtusans, and work with over 250 active clients with a total revenue of over $5.02 billion.
Location: Pittsburgh, PA (Onsite/Hybrid)
Employment Type: W2 / Direct Hire
Job Summary:
We are seeking a Java Production Support Engineer to manage, troubleshoot, and optimize Java-based applications in a high-availability environment. The role involves analyzing system specifications, handling production incidents, and ensuring seamless system performance.
Key Responsibilities:
- Production Support & Troubleshooting: Monitor, diagnose, and resolve production issues in Java applications.
- System Analysis & Performance Tuning: Identify bottlenecks, optimize application performance, and conduct root cause analysis.
- Specification & Documentation: Manage functional and technical specifications, maintain support documentation, and ensure compliance with system requirements.
- Deployment & Maintenance: Assist with application deployments, version upgrades, and environment management.
- Collaboration: Work closely with development, QA, and infrastructure teams to ensure system stability.
- Incident & Change Management: Follow ITIL best practices for incident resolution, change management, and service improvements.
Required Skills:
- Java / J2EE Strong experience in Java-based application support.
- SQL & Database Management Writing queries, troubleshooting database-related issues.
- System Integration & APIs Working with REST/SOAP APIs, microservices, and middleware components.
- Technical Documentation Creating and maintaining support guides and technical specifications.
- Monitoring Tools Experience with tools like Splunk, AppDynamics, New Relic, or similar.
- Incident & Problem Management Expertise in ticketing systems such as ServiceNow or Jira
Hashtags: #JavaSupport #ProductionSupport #ApplicationSupport #JavaEngineer #TechSupport #Troubleshooting #SystemIntegration #ITJobs #HiringNow #PittsburghJobs
