Administrative Specialist

Job Title: Administrative Specialist II

Location: Matthews, NC 28104/ Dallas, NC 28034

Duration: 12 Months

Note:

Work hours of Requested Position: 6am – 2:30pm Monday – Friday OR 6am – 3:30pm Monday – Thursday & 6am – 10am Friday
Hybrid- 3 days in office. Training will be 5 days in office.

Job Description:
Provides quality customer service and support to Delivery Operations

• Maintains confidential Company/Employee information in a professional and discreet manner
• Efficiently uses available tools or systems to effectively communicate reliability details to external customers
• Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
• Facilitates communication between internal and external customers
• Reports job status details to operation center personnel and others as requested
• Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
• Ensures work is scheduled and executed timely
• Assist with preliminary research and root cause analysis for customer issues
• Collaborates with other work groups to ensure desired customer experience
• Professional and courteous in all contacts

Cost Management

• Applies correct general ledger accounting in all work related applications and functions within area of responsibility.
• Assist in resolving errors and prepares for close-out of construction work orders in work management system,
• Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
• Creates appropriate work order to complete follow-up work
• Processes Invoices and Customer Billing

Education:

High School Diploma/GED

Job Type: Contract

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Administrative Assistant: 3 years (Required)

Work Location: On the road

Salary : $18 - $24