Intake Coordinator

Job description

The Intake Coordinator (inside sales) is VITAL in promoting the reputation of Visiting Angels and is responsible in providing outstanding customer service to those that contact our office.

Professionally, you get fired-up assertively engaging with people and promoting our business and getting potential clients and their families connected to our team.

If you like helping others and are proactive in your approach to customer sales, being a resource and fostering an excellent communication channel for the organization, clients, family members and circle of support - consider being part of something awesome!

Intake Coordinator Responsibilities:

• Initial interaction with potential customers and/or their families introducing them to Visiting Angels and the services we provide.
• Schedule care coordination/assessment visits with potential calls and our team of community liaisons in the field.
• Friendly customer service support for calls that come into our office. Helping the caller with their needs or getting them connected with the correct administrative team member for assistance.
• Assist with other activities in the office as needed or directed by the Operations Manager.

Intake Coordinator Requirements:

• Proven work experience with inside sales.
• Customer Service experience - building positive phone communications and interactions with growing private pay business.

If this sounds like you, we would like to talk with you about joining our team as Intake Coordinator! We are looking for an impact player and difference maker for this position.

Job Type:

• Full-time

Pay:

• $22.00 - $23.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Work Location:

• In person at our Scottsdale, AZ location