What are the responsibilities and job description for the JJ Tether Coordinator position at VISTA MARIA?
• Serve as the primary liaison between the CMO and the Assured Family Services Detention Alternatives Unit for the purpose of triaging new referrals and processing termination documentation related to electronic monitoring.
• Assists in the troubleshooting of tether related issues with equipment and software with documentation in both JAIS and TrackerPal.
• Coordinate and link services between the youth, family and WCDCJ to initiate in-home detention services.
• Provide monitoring and surveillance contacts and providing pertinent feedback regarding youth and families.
• Contact family members, schools, and other agencies within the community to ensure that the support systems are in place to provide assistance to clients.
• Builds positive relationships with youth and families, based on respect, trust and good communication.
• Performs on-call crisis intervention services via telephone or face-to-face with customers as needed. Telephone response time not to exceed 20 minutes, and face-to-face response time not to exceed 30 minutes.
• Responds to all TrackerPal notifications regarding violations including but not limited to inclusion and exclusion zones, device communication loss, low or critical battery, and strap tamper.
• Provide weekly attempts to locate youth that are AWOL from home or services with supporting JAIS documentation.
• Maintain weekly contact face-to-face with youth that are detained in the Wayne County Juvenile Detention Facility or Wayne County and other local jails.
• Conduct monthly inquiry with local board of education and academic entities to determine if AWOL youth are enrolled and attending school.
• Act as a courier between the CMO, court, and Assured Family Services to assist in the timely delivery of court reports and other essential documents.
• Assures that the company’s standards and operations comply with all pertinent local, state and federal regulations, along with company’s accrediting body.
• Any and all other duties as assigned.
