What are the responsibilities and job description for the Front Office Assistant position at Vitalize Behavioral Health and Psychometrics Inc.?
About Vitalize
At Vitalize Behavioral Health and Psychometrics, we are committed to transforming lives through personalized mental health care. Our mission is to provide tailored treatment that meets the unique needs of every individual. As a fast-growing mental health organization, we offer an opportunity to be part of a team that values innovation, collaboration, and compassionate client care.
Why Join Us?
- Collaborative Environment: Work alongside a multidisciplinary team of mental health professionals dedicated to making a difference.
- Professional Growth: As we continue to expand, you’ll have opportunities for career advancement, training, and skill development.
- Impactful Work: Help create a welcoming and supportive environment for clients from their very first interaction.
Position Overview
Vitalize is seeking a Front Desk Receptionist to support our Assessment Office by managing client interactions, scheduling, and office organization. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless and supportive experience.
Key Responsibilities
- Welcome clients and visitors with professionalism and warmth, creating a positive first impression.
- Answer and direct phone calls efficiently, addressing inquiries or scheduling appointments as needed.
- Manage appointment scheduling for psychological and neuropsychological assessments, coordinating with clinicians for optimal efficiency.
- Maintain accurate client documentation and ensure timely completion of required forms.
- Assist with client check-in and check-out processes, providing clear instructions for next steps.
- Support office operations by handling email correspondence, data entry, and other administrative tasks.
- Ensure confidentiality and compliance with HIPAA and other relevant regulations.
Qualifications Required:
- Minimum 1 year of experience in customer service, front desk reception, or administrative support.
- Strong verbal and written communication skills, with a client-centered approach.
- Proficiency in Microsoft Office Suite (Word, Excel) and Google Sheets.
- Ability to handle a moderate to high volume of phone calls while multitasking effectively.
- Strong organizational skills with attention to detail.
- Bilingual in Spanish (required).
Join Our Team!
If you are organized, compassionate, and eager to contribute to meaningful mental health care, we would love to hear from you! Apply today to become part of Vitalize Behavioral Health and Psychometrics and help us create a positive impact in the community.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19 - $20