Training and Development Manager (Clinical)

What You Will Do 

You will play a key role in development and facilitation of resources within the workforce development and training department resulting in best-in-class training that positively impacts clinical outcomes and patient/family experience.

Partner with clinical team in development of focused and effective training utilizing a variety of media

• Lead the design, development and implementation of innovative and high impact learning and development solutions in support of strategic goals and objectives
• Actively research and creatively design clinical development and training programs to educate and enhance performance 
• Collaborate with the Chief Nursing Officer in the oversight, development, implementation, and evaluation of organizational preparation and readiness for all regulatory requirements and patient experience efforts
• Monitor the internal/external environment and identify opportunities to fulfill the corporate strategy.
• Develop, monitor, update and communicate on-going strategic plan and goals for People Development.
• Work with leaders to continually provide feedback on training and proficiency programs
• Provide learning strategy consultation and expertise to business partners and business leaders to address segment or functional learning & development needs

Coordinates best in class training experiences

• Direct both internal and external resources to support the build and delivery of compelling learning programs and initiatives, ensuring adaptability and scalability
• Serve as strategic liaison for key organizational training initiatives between business units and their customers, both internal and external.
• Collaborate with subject matter experts (internal or external) in delivering appropriate, timely and quality clinical educational opportunities related to orientation and ongoing education
• Work with leaders and staff to assess needs and develop appropriate solutions to close gaps and enhance performance (coaching, training, OJT assignments, development plans, etc.)
• Develop and maintain organizational communications
• Participate in oversight of the coordination and functionality of the learning management system.
• Engage as a role model and professional level facilitator of training models
• Modify programs as needed.

Conducts needs assessments and delivers on requirements with a focus on continuous improvement

• Participate in instituting Needs Assessments as needed for various employee groups in a timely, thorough and efficient manner.
• Define and measure key metrics and leverage qualitative feedback to optimize programs and report out on the impact and efficacy of initiatives
• Propose training and development programs and objectives.
• Participation in evaluation of the impact of educational programs
• Evaluate and implement opportunities for improvement as needed.
• Develop and monitor spending against the departmental budget.

Provides leadership to a service-oriented team

• Coach, counsel and support performance of team 
• Set priorities for planning activities for assigned team
• Document performance and provide feedback based on objectives
• Complete employee evaluation and development planning
• Foster and enable an ongoing learning and development culture

Additional Information

• Must be able to travel

QUALIFICATIONS

• 3-5 years’ experience supervising or managing people/resources
• 3 years in a hands-on clinical role preferred
• Learning Management System experience strongly preferred.
• Proficiency in Microsoft Word, Excel and PPT required.
• Comfortable with use of Media Equipment.

EDUCATION

• Associate’s degree in Organization Development, Training, Human Resources, Business and/or a related area of study required
• Bachelor’s degree preferred
• Nursing Licensure preferred

SPECIAL INSTRUCTIONS TO CANDIDATES

• EOE/AA M/F/D/V