What are the responsibilities and job description for the Client Account Specialist position at Vocal Marketing?
Our company's mission is to provide sales and customer service practices that improve the lives of our customers by enrolling them in services that advance their lives. We are seeking a Client Account Specialist whose ability to communicate efficiently and lead with confidence will shape how we acquire a new consumer base and maintain relationships with those we’ve already impacted!
As a Client Account Specialist, you’ll use a professional and personalized approach to educate, and guide customers to our client’s best services and technologies. The Client Account Specialist is at the forefront of our customers' needs, managing a wide variety of custom sales strategies while delivering top-of-the-line customer service to help exceed business results!
What you’ll enjoy the most about being a Client Account Specialist is delivering constant success. From designing and implementing customer-focused solutions to solving diverse problems, and closing sales, we’ll help our Client Account Specialist be prepared to tackle any and every challenge with a positive attitude and creativity.
Responsibilities for a Client Account Specialist:
- Working with customers to specialize in their service personalization and prioritize their needs
- Conduct sales efforts with a focus on building strong customer relationships and active listening skills
- Develop and execute client sales strategies, optimizing performance metrics while identifying opportunities to enhance customer engagement.
- Address and resolve issues, troubleshoot customer inquiries, and ensure the efficient execution of delivery processes.
- Deliver exceptional customer service, anticipating client needs with a proactive and solution-oriented approach.
- Contribute to team development initiatives, fostering collaboration and supporting the company.
Qualifications for a Client Account Specialist:
- Experience as a customer service representative, in a client service, sales, or relevant customer-focused position
- Professional communication skills
- A passion for creating interpersonal relationships and delivering exceptional customer experiences
- Attention to detail with the ability to plan, prioritize, and organize sales activities effectively
Job Type: Full-time
Pay: $3,900.00 - $5,150.00 per month
Schedule:
- 8 hour shift
- Day shift
Work Location: On the road
Salary : $3,900 - $5,150