What are the responsibilities and job description for the Sales Development Representative position at VoiceOps?
Sales Development Representative: Evangelize the Future of Work
Hello. We’re VoiceOps, and we’re ushering in the era of AI Teammates—where AI doesn’t just analyze calls, but works alongside every member of your go-to-market organization to turn every customer conversation into shared intelligence. Imagine having a teammate who captures critical insights on why customers buy or don’t, flags compliance risks in real-time, and transforms every rep into your top performer through personalized coaching. We do this for industry leaders in education, financial services, insurance, and beyond—over 100 million customer conversations analyzed and counting.
The opportunity is massive. Every company selling to consumers needs to systematically understand their conversations at scale. These aren’t small markets—we’re talking insurance, travel, financial services, education. The kind of industries that form the backbone of the economy. And we’re not building another point solution. Our AI teammates become essential to every team that touches go-to-market—which is basically everyone at these companies. Sales performance, compliance confidence, market intelligence—it all flows from turning real customer conversations into real-time organizational insight and action. When we deploy, we get pulled into C-suite discussions because we’re not just offering reports; we’re delivering a unified intelligence engine that changes how businesses operate.
That’s the high level. Here’s where it gets interesting: We’ve spent years building something different. While others rushed to market with AI that looks good in demos but falls apart in production, we focused on the foundation. We built our own model orchestration platform and AI builder called “Wavelength” — tech that actually captures and amplifies our customers’ expertise in AI models. We ran over 500 experiments to ensure it truly learns to think like your best people. It works.
Now the stars have aligned. The latest AI capabilities multiply the impact of everything we’ve built. What once required armies of people happens automatically. Sales reps get real-time coaching on tough objections, marketing sees emerging trends before the competition, product teams discover new feature needs directly from customer calls. Our customers see it—they’re pulling us into strategic conversations because we’re delivering what others just promise. Our pipeline grows through word of mouth. We’ve barely spent on marketing, and yet the product speaks for itself (though that’s about to change, because we’re ready to scale).
The team is a huge part of this. We’ve been working together for years and have hit this perfect rhythm. We’re scrappy, drama-free, and operate in hours and days, not weeks and months. One VP of Sales said we “move with the alacrity of a puma.” When OpenAI released o1, we had new features live in 2 days. We talk to our customers multiple times a week. Our guiding principle is “undeniable value”—the idea that we deliver such clear ROI that no one questions the investment.
The results speak for themselves. Our customers come to us with PTSD from clunky call analysis tools. Once they experience our system, they say they have “the highest confidence they’ve ever had in any system capability by a landslide.” We’re no longer just part of a vendor evaluation—we’re in their strategy sessions, helping them see and seize opportunities they couldn’t see before. We believe this is the future of go-to-market: AI teammates that turn every call into deeper organizational intelligence and supercharge every team’s performance. We hope you’ll join us in building it.
The Role
We need an exceptional SDR who finds it unbearable not to hit their pipeline goals each week. You'll be working directly with me (Ethan, CEO) to build our go-to-market function from the ground up. This isn't about following a playbook - it's about trying lots of things and figuring out our playbook along the way.
You'll be crafting targeted outreach campaigns, engaging with multiple stakeholders across organizations, and consistently delivering qualified pipeline week after week. We're looking for someone who can think strategically about which companies and personas will benefit most from our solution, then execute creatively to reach them
What you'll do:
- Lead Generation: Hunt for new business opportunities through creative outbound campaigns - you'll be doing this from day one
- Qualification: Have conversations as needed with prospects to determine whether they meet our qualification criteria.
- Pipeline Management: Keep Hubspot accurate and up to date, ruthlessly prioritizing the most promising leads
- Strategy & Execution: Work directly with me to build and refine our top-of-funnel approach
- Multi-threading: Navigate multiple stakeholders within target accounts to build momentum
Who we're looking for:
You're entrepreneurial, scrappy, and ready to execute quickly. Here's what matters:
- Track Record: You've been a top performer as a BDR/SDR or AE at a high-velocity startup
- Tool Proficiency: You know your way around Hubspot, LinkedIn Sales Navigator, and similar tools - but you don't depend on them to succeed
- Self-Starter Mindset: You don't wait for permission to solve problems or try new approaches
- Communication: You can articulate complex value propositions clearly and understand the real pain points driving purchase decisions
- Team Player: While you'll often work independently, you collaborate seamlessly with others when needed
- Adaptability: You thrive on change and see ambiguity as an opportunity
This isn't for you if:
- You need extensive tools, materials, and clarity before getting started
- You're focused solely on email metrics and A/B testing
- You want a traditional SDR role with strict playbooks
- You need heavy management oversight to get your job done (if I have to manage your daily activity numbers, it isn't going to work out between us)
- You're uncomfortable with figuring things out as you go
How we work:
- We're fully remote, with a rhythm that works
- Direct collaboration with the CEO
- Fast iteration on messaging and approach
- Quarterly meetups in NYC (if you're in NYC - fyi we may set up a sales and marketing office in the city)
- Focus on what works now, not what scales forever
The details:
- Competitive compensation
- Equity that matters
- Fantastic benefits (including 401k matching), flexible PTO, remote work setup optional
- Regular team gatherings in NYC
- Clear path to Account Executive role for top performers
Ready?
If this resonates:
- Send your LinkedIn profile
- Tell us why this role interests you
- Share your most creative outreach campaign and what made it successful
We'll respond within 48 hours. No form letters, no ghosting.
Salary : $80,000 - $100,000