What are the responsibilities and job description for the Field Quality Specialist (On-Site) position at Voltage?
Are you a detail-oriented individual with a passion for ensuring top-quality standards? As a Field Quality Specialist, you'll play a critical role in overseeing and improving the quality of products and services in the field, ensuring that everything meets both internal and external standards. If youre driven by excellence and enjoy problem-solving in real-world settings, this could be the perfect opportunity for you!
The Field Quality Specialist will be responsible for implementing and maintaining quality assurance processes, conducting inspections and tests, and driving continuous improvement initiatives to enhance product quality and customer satisfaction.
Essential Functions and Responsibilities:
- Develop and implement quality assurance processes and procedures to ensure compliance with industry standards, customer requirements, and regulatory guidelines.
- Conduct inspections, audits, and tests throughout the manufacturing and installation process to verify product quality, performance, and safety.
- Review engineering designs, specifications, and documentation to identify potential quality issues or areas for improvement.
- Collaborate with cross-functional teams, including engineering, procurement, construction, and sales, to address quality-related concerns and implement corrective actions.
- Analyze data and metrics to monitor quality performance, identify trends, and drive continuous improvement initiatives.
- Investigate non-conformances, customer complaints, and warranty claims to determine root causes and implement effective corrective and preventive actions.
- Develop and deliver training programs and workshops to educate employees on quality standards, procedures, and best practices.
- Participate in supplier qualification and evaluation activities to ensure the quality and reliability of materials, components, and services.
- Prepare quality reports, documentation, and presentations for internal and external stakeholders, including management, customers, and regulatory agencies.
- Stay informed about industry trends, emerging technologies, and regulatory requirements related to solar energy and quality management systems.
- Perform other duties as assigned.
Education/Experience/Skills Requirements:
- Bachelors degree in Engineering, Quality Management, or a related field; certification in Quality Engineering or Quality Management preferred.
- 3-5 years of proven experience in quality engineering or quality assurance role within the renewable energy industry or a related field.
- Experience in conducting inspections, audits, and testing wiring, harnesses, etc.
- NABCEP certification, preferred.
- Knowledge of solar energy systems, electrical wiring, and industry standards, such as NEC (National Electrical Code), UL (Underwriters Laboratories), and IEC (International Electrotechnical Commission).
- Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret technical data and make sound judgments.
- Strong communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders at all levels of the organization.
- Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment.
- Proficiency in quality management software, document control systems, and Microsoft Office applications.
Physical Requirements/Work Environment:
Work is performed in an office environment with occasional traveling to customer sites and events (traveling up to 25%). Must have a valid drivers license with a clean driving record.
Equal Employment Opportunity:
Voltage, LLC provides equal employment opportunity without regard to race, color, age, religion, gender, sexual orientation, national origin, disability, genetics, protected veteran status, pregnancy, gender identity, expression, or any other protected characteristics. This policy extends to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs.
This job description is intended to describe the essential job functions of this position and is not intended to be an all-inclusive statement of job responsibilities.