Senior Human Resources Manager

JOB TITLE: Senior Human Resources Manager                

DEPARTMENT:  Administration

CLASSIFICATION: Exempt

REPORTS TO: Chief Human Resources Officer    

POSITION DESCRIPTION

ORGANIZATIONAL OVERVIEW:

Volunteers of America Michigan (VOAM)I is a dynamic, community-focused non-profit organization dedicated to improving the lives of veterans, seniors, and families through comprehensive, whole person, innovative services. Our mission is to provide a haven in which everyone has the potential to grow, achieve dignity, and find purpose for a fulfilled life. With a new strategic plan, we are poised for purposeful and calculated growth to meet community need.

SUMMARY:

The Senior Human Resources Manager is a hybrid position that will oversee the daily workflow of the human resources department in support of our growing organization. This position will ensure adherence to company policies and practices. This includes the areas of recruitment, onboarding, compensation, performance management and employee relations.

ESSENTIAL JOB FUNCTIONS:

• Provides support and guidance to HR staff, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Analyzes trends in recruitment, onboarding, compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Additional responsibilities

• Maintain compliance with Volunteers of America Michigan policies and procedures
• Ensure all duties are carried out in a timely and orderly fashion so that Volunteers of America Michigan functions in the most efficient manner possible
• Other duties as assigned

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES

• PHR, SPHR, SHRM-SCP or SHRM-CP certification required.
• Bachelor’s degree (BA) from four-year college or university; 3 to 5 years of progressively more responsible experience in Human Resources management, preferably in healthcare, non-profit and/or human services environment; or equivalent combination of education and experience
• Extensive experience with HRIS, especially UKG, preferred.

Knowledge

• Knowledge of Federal and state employment laws
• Knowledge of human resources best practices
• Knowledge of employee benefits and insurance
• Knowledge of UKG or other HRIS

Skills

• Excellent communication skills that includes professional and persuasive speaking and writing ability
• Highly developed people skills
• Relationship building skills
• Strong, persuasive communicator with presentation and negotiation skills
• Professional writing skills
• Professional speaking skills
• Analytical skills necessary to conduct complex and detailed analysis of employee-related issues, benefits and other data as needed
• Interpersonal skills necessary to deal effectively with a variety of employee issues
• Ability to work to deadlines and adapt to changing conditions

Additional Requirements

• Sound and accurate judgment with ability to support and explain reasoning for decisions. Include appropriate people in decision-making process; ensure timely decisions are made
• Strong professional ethics which include approaching others in a tactful manner, reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions; following through on commitments; being discreet and flexible at all times
• Must maintain a valid Michigan driver’s license and driving record that meets insurability requirements
• Must have reliable transportation
• Must be willing to work flexible hours on occasion when needed.
• Must be willing to travel to other locations in Michigan when needed

Working Conditions

• The work environment characteristics and physical demands described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Works primarily in office areas. Works closely with CHRO, department heads and all employees.  Interacts with a diverse public.  Will be subjected to interruptions throughout the day.  May be subject to hostile and/or emotionally upset employees and public. 
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, see, hear, drive and use hands to finger, handle, or feel.  The vision requirement includes close and distant vision.  Occasionally required to lift up to 15 pounds.

VOAMI is an equal opportunity employer that is committed to diversity, equity and inclusion for both our employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.