What are the responsibilities and job description for the Dining Room Supervisor position at Volunteers of America National Services?
Come join our awesome team as a Full-Time Dining Room Supervisor located at Gulf Coast Village. Come join a Great Place to Work-Certified™ organization!
Gulf Coast Village is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization.
Benefit Highlights:
- 403(b) Retirement Plan;
- Pay in Lieu of benefit options available
- Relocation packages
- Employee Discount Program (car rental, wireless carriers, travel, uniforms, etc.)
- Career scholarships;
- Quality training, continuing career education and leadership programs;
- Medical, Dental and Vision Insurance
- Paid Time Off (Vacation, Holiday & Sick Days)
POSITION SUMMARY
This position is responsible for overseeing the day-to-day foodservice operations of the Continuing Care Retirement Community (CCRC). Leads and manages a team of employees. Responsible for managing customer relationships along with ensuring that the food offered to the residents is of superior quality.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
- High school diploma required. College degree in Hospitality-related field is preferred.
- Two (2) to four (4) years of food service experience required.
- CCRC dining experience required. Resort and/or country club experience a plus.
- Multi point of service experience a plus to manage retail, event and dining room service.
- Available to work flexible hours that may include early mornings, evenings, weekends and holidays.
ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY
- Maintains excellent relationships with the residents, resident family members, guests, peers and management.
- Works with the Chef and Director of Dining Services in suggesting nutritious and top-quality food for residents and guests.
- Implements and maintains new culinary and service programs in conjunction with the culinary team.
- Trains and maintains a high standard for dining room and other food service venues.
- Manages with a “can do” attitude adhering to our service vision of “Exceptional Care. World Class Hospitality” and to our Core Standards of C.A.R.E. (Courtesy, Attention to Detail, Responsiveness and Enthusiasm).
- Maintains visibility during mealtimes by seating and greeting residents, addresses any concerns, and ensures that their needs have been met.
- Responds to and resolves any resident or guest complaints regarding their experience in the dining room.
- Schedules and assigns tasks to the servers, including assigning of tables and side and closing duties.
Take pride in helping others, and join us today!
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
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