What are the responsibilities and job description for the Systems Administrator position at Volunteers Of America Western Washington?
Job Details
Description
Benefits:
- Vacation and Sick Time: accruals are based on hours worked, available to use after 30 days of employment.
- Holidays: 8 paid per year 2 paid floating holidays
- Medical, Dental, and Vision
- Health Savings Account (HSA)
- Flexible Savings Account (FSA) – medical & dependent care
- Free Employee Assistance program
- 403(b) Retirement Plan matching
- Paid travel time between clients; Mileage reimbursement; and free trainings
VOAWW is dedicated to serving our community through innovative programs that foster empowerment and support. We value technology's role in improving operational efficiency and security. We are seeking a Systems Administrator who will ensure the optimal functioning of our IT infrastructure and take a proactive role in maintaining secure, efficient systems for the organization.
General Function:
The Systems Administrator role is to ensure the security, stability, and integrity of the systems and infrastructure at VOAWW. Managing infrastructure compliance, data backup procedures, hardware integration, software upgrades, and disaster recovery initiatives. The person will also be responsible for documenting and over-seeing all policies and procedures relating to the operations and support of our agency and supports the agency by establishing and managing a secure, HIPAA-compliant infrastructure and computing environment.
The ideal candidate will have extensive knowledge of M365, Azure/Entra, network security, wireless technologies, enterprise security solutions, backup and disaster recovery processes, and mobile device management. They will also have a deep understanding of network and systems management, be proactive in identifying and solving challenges, and be eager to optimize our computing environment. Further, they will perform upgrades to the network and server systems to ensure their optimal operation including leading technology projects and work closely with other IT professionals and departments to deliver cross-functional support and projects.
#VOAWW1
Qualifications
Education and Qualifications:
- Bachelor’s degree in computer science, information management, or closely related field. Equivalent experience may be substituted for a degree.
- Knowledge of database troubleshooting and administration
- Microsoft Office Suite
- Working knowledge of cloud technologies, specifically Microsoft Azure
- Working knowledge of network infrastructure
- Working knowledge of server technology
- Technical knowledge, both of current technology and emerging trends
- 3rd level qualification/tier 3 engineering experience
Certification Requirements (Strongly Suggested)
- Microsoft - Azure Architect Expert
- Microsoft – Windows Server Hybrid Administrator Associate
- Microsoft – Azure Virtual Desktop Specialty
- Microsoft – Azure Network Engineer Associate
- LPIC-2: Linux Network Professional Certification
- AWS – Solutions Architect Professional
- AWS – SysOps Administrator – Associate
- ICS2 - CISSP
- Cisco – CCNA or better (CCNP)
- Cisco Meraki Solutions Specialist
Skills and Experience:
- Minimum 5-8 years of experience in network and systems administration. Experience includes networking systems, firewalls, database administration and automation tools.
- Experience (5 years) in information technology working with the Microsoft platform client-server technologies.
- Progressive (3 years) technical experience in systems administration, troubleshooting, maintenance-related programming, and production support.
- Progressive (2 years) of experience participating in or leading IT projects.
- Experience (2 years) with large scale, complex systems.
- Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
- Proven experience in network management, including experience with Meraki wireless technologies.
- Solid experience with Sophos Enterprise Security or similar endpoint detection and response (EDR) cybersecurity solutions.
- Demonstrated experience in managing backups, restores, and disaster recovery processes.
- Experience with patch management and mobile device management (MDM) solutions.
- Ability to identify, write and implement agency policies and procedures.
- Strong technical skills in managing complex IT systems.
- Excellent problem-solving and analytical abilities.
- Prior experience working at a Managed Service Provider/ Managed Security Service Provider
- Engaging at all levels within an organization right to C level
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Strong documentation and organizational skills.
Physical Demands & Working Conditions
This role requires occasional availability outside of standard working hours for system maintenance and emergency response. The Senior IT Systems Administrator will play a crucial role in maintaining the operational integrity of our IT infrastructure. If you are passionate about technology and eager to contribute to our organization's success, we encourage you to apply.
- Availability: This role requires occasional availability outside of standard working hours for system maintenance and emergency responses.
- On-Site Requirements: This position is fully on-site and requires a physical presence in the office during working hours.
- While performing the duties of this job, the employee is frequently required to read, speak, stand, walk, sit, and use a computer keyboard and monitor.
- Must be able to effectively communicate with co-workers and customers.
- Must be able to reach above head and perform repetitive movements.
- Must be able to drive or have reliable transportation for off-site meetings and events.
- May be required to lift items up to 30 lbs. consistent with a regular office environment.
- Must attend the agency driver training and become an agency approved driver within the first 90 days of employment.
Salary : $114,000 - $123,000
