Business Development Manager/Account Manager (Software Services)

Position Title: Business Development Manager/Account Manager (Software Services)
Location: Schaumburg, IL 60173, USA - Onsite

Position Overview:

We are seeking an experienced and results-oriented Business Development Manager/Account manager for our Digital and Analytics division, specifically in Software Services.

Key Responsibilities:

Client Relationship Management:

• Build and maintain long-term relationships with existing and prospective clients, acting as the primary contact for software services in the digital and analytics space.
• Understand client needs and provide tailored software solutions, including data analytics, AI-driven software, machine learning, and digital transformation strategies.
• Manage client expectations, proactively resolve issues, and ensure transparent communication regarding project progress, timelines, and outcomes.

Business Development and Sales:

• Function as a sales hunter to pursue and secure new business opportunities in the software services sector, targeting clients who require customized digital solutions.
• Collaborate with the business development team to prepare and present compelling proposals, aligning software services with client needs and industry best practices.
• Identify cross-selling and upselling opportunities to expand service offerings within existing client accounts, driving revenue growth.

Software Solution Delivery:

• Apply your technical expertise in software development, data analytics, and AI technologies to create innovative, tailored software solutions that meet client specifications.
• Lead technical discussions and provide guidance throughout the project lifecycle to ensure that software solutions are delivered on time, within scope, and within budget.
• Work with internal teams to develop high-quality software solutions that are scalable, robust, and meet client requirements.

Account Management & Project Oversight:

• Oversee the successful delivery of software services, ensuring client satisfaction and the achievement of project goals.
• Manage budgets, track milestones, and ensure high-quality standards for deliverables across software projects.
• Continuously monitor account performance and recommend enhancements to optimize outcomes and drive long-term client relationships.

Collaboration and Internal Coordination:

• Work closely with internal teams, including software developers, data scientists, and engineers, to ensure seamless project execution.
• Collaborate with sales, marketing, and operations teams to implement strategic initiatives aimed at increasing business opportunities and expanding market presence.
• Provide feedback from clients to internal teams to enhance service offerings and software capabilities.

Market Insights and Industry Trends:

• Stay up-to-date on industry trends and new digital technologies, particularly in the software services and analytics sectors, to provide clients with the most effective and innovative solutions.
• Identify emerging technologies and software solutions that can provide value to clients, ensuring the company maintains a competitive edge in the market.

Qualifications:

Experience:

• 6 years of direct sales experience in software services, with a proven track record in sales hunting and managing client accounts in OEM or technology consulting environments.
• Demonstrated success in generating new business, managing key accounts, and delivering complex software solutions in the digital transformation and analytics space.
• Experience in identifying new opportunities and expanding revenue streams through upselling and cross-selling of software services.

Technical Skills:

• Strong understanding of software development and digital technologies, including data analytics, machine learning, AI, and business intelligence solutions.
• Proficiency in software development tools and platforms such as Python, R, SQL, JavaScript, Tableau, Power BI, and related analytics tools.
• Familiarity with cloud-based solutions, data management platforms, and enterprise software architecture.

Interpersonal Skills:

• Exceptional communication, negotiation, and presentation skills.
• Proven ability to build and nurture long-term relationships with clients, partners, and internal teams.
• Strong problem-solving, decision-making, and strategic thinking skills.

Education:

• Bachelor s degree in Computer Science, Engineering, Data Science, Business, or a related field; a Master s degree or MBA is a plus.
• Additional certifications or training in data analytics, business intelligence, digital project management, or software development are beneficial.

Why Join Us?

• Play a pivotal role in shaping the future of software services and digital solutions for a leading organization.
• Work in a collaborative, innovative environment focused on client success and business growth.
• Competitive salary, performance-based incentives, and a comprehensive benefits package.
• Opportunities for career development and advancement in an ever-evolving digital landscape.