What are the responsibilities and job description for the Service Desk Analyst position at vTech Solution?
Company Description
vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame
Job Description
Job description:
- "Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."
- phone soft skills, troubleshooting, service desk experience a plus, understand of computers and their operating systems
- A degree (2 or 4 year) in a technical related field
Managers note:
- Will be providing support via phone, email and chat.
- Experience working in a service desk previously is a plus.
- Looking to a technical background and a candidate who is engaged and is ready to learn.
- Manager is looking for some level of technical experience, but will also consider recent college grads.
Qualifications
- Will be providing support via phone, email and chat.
- Experience working in a service desk previously is a plus.
- Looking to a technical background and a candidate who is engaged and is ready to learn.
- Manager is looking for some level of technical experience, but will also consider recent college grads.
Additional Information
All your information will be kept confidential according to EEO guidelines.
